Privacy Policy

Last updated: July 2026

We at VocabWala, operated by Async Technologies ("VocabWala", "we", "our", or "us"), are committed to protecting your personal information and ensuring that your data is handled responsibly. Your privacy is important to us, and safeguarding your personal information is one of our highest priorities.

This Privacy Policy ("Policy") explains how we collect, use, process, disclose, and protect personal information when you use our app and related services ("Platforms"). This Policy must be read along with our Terms and Conditions.

We may update this Policy from time to time to reflect changes in our practices, technology, or legal requirements. Whenever we update this Policy, the "Last Updated" date will be changed. In some cases, we may notify you through email or app notifications. We encourage you to review this Policy regularly.

1. Personal Information We Collect

We collect personal information in the following ways:

A. Information Provided Directly by You

We collect information when you:

• Register or create an account (including via Google Sign-In)
• Learn words, take quizzes, or use recall and practice features
• Save words to your favourites or view your learning history
• Set up your profile, including your name and avatar
• Contact us through email, forms, or feedback
• Purchase any product or subscription

This may include:

• Full Name
• Email address
• Account login details
• Profile picture or avatar
• Transaction and subscription history
• Learning preferences, favourites, and usage history
• Quiz results, streaks, and learning progress
• Feedback submitted through the app

Some features may not work if certain data is not provided.

B. Information Collected Automatically

We automatically collect:

• Device information (model, OS, unique IDs)
• IP address
• App usage patterns
• Words viewed, videos watched, and features used
• Time spent on content and learning activities
• Favourites, quiz, and learning activity

This helps us improve your experience and analyse app performance.

C. Information from Third Parties

We may receive information from:

• Authentication providers (e.g., Google Sign-In, Firebase Authentication) when you sign in
• Payment and subscription platforms (e.g., Google Play, Apple App Store, RevenueCat)
• Analytics partners

This may include user IDs, purchase status, engagement metrics, and preference signals based on your interactions.

2. YouTube Content & Google Privacy

VocabWala uses embedded YouTube videos to help you learn words through real-world usage and examples. These videos are played using YouTube's embedded player and YouTube API Services.

By using the video features of VocabWala, you acknowledge and agree that:

• You are bound by the YouTube Terms of Service, available at https://www.youtube.com/t/terms
• Google's Privacy Policy, available at https://www.google.com/policies/privacy, applies to your interaction with YouTube content played within the app

When you watch an embedded YouTube video in VocabWala, YouTube/Google may collect information such as your device information, IP address, and viewing activity, in accordance with their own policies. We do not control this collection.

VocabWala does not access, collect, or store any data from your YouTube or Google account through the YouTube API Services. We only use the embedded player to display publicly available videos. As we do not store any YouTube user data, there is no such data for us to retain or delete; you can manage data collected by Google through your Google account settings at https://myaccount.google.com and revoke any access at https://security.google.com/settings/security/permissions.

3. How We Use Your Personal Information

We use the collected information for purposes including:

A. Providing and Improving Our Services

• Creating and managing your VocabWala account
• Personalising your word feed and learning recommendations
• Delivering quizzes, recall sessions, and practice features
• Tracking your learning progress, streaks, and history
• Managing favourites and saved words
• Powering the home screen widget with your daily words

B. Enhancing the Product

• Understanding user learning habits and needs
• Developing new features
• Fixing bugs and improving stability

C. Communication

• Sending alerts, reminders, updates, and learning notifications
• Providing customer support
• Sharing content or offers that may interest you

D. Legal, Safety & Compliance

• Preventing fraud, misuse, or abuse
• Complying with laws, regulations, and court orders
• Protecting our rights and the rights of our users

4. Sharing and Disclosure of Personal Information

We share personal information only when necessary:

A. With Our Group Companies

For operational, analytical, or support purposes.

B. With Service Providers

Such as:

• Payment gateways and subscription platforms (e.g., RevenueCat, Google Play, Apple App Store)
• Cloud hosting providers (e.g., Firebase)
• Data analytics services
• Customer support tools

These partners process data on our behalf following strict confidentiality agreements.

C. With Marketing & Advertising Partners

(Only after obtaining relevant permissions, where necessary.) These partners help us understand what services may interest you.

D. With Third-Party Integrations

When you interact with embedded content (such as YouTube videos) or linked services, data may be shared with their systems per their own privacy policies.

E. During Corporate Transactions

Like merger, acquisition, restructuring, or asset transfers.

F. When Required by Law

To comply with legal obligations, court orders, or government requests.

5. Your Rights

You may request:

A. Correction or Update

Update or correct your personal information anytime through the "Profile" section or by contacting us.

B. Consent Withdrawal

If a feature requires consent, you may withdraw it. (Withdrawal may limit your access to certain services.)

C. Deletion

To request deletion of your account, please send an email to support@vocabwala.com with your deletion request. We will process the deletion of your account within 5–7 business days. After deletion, we remove all personal information except that required for legitimate business or legal purposes.

D. Grievance Redressal

If you face issues exercising your rights or have concerns about your data, you may contact us at our support email.

6. Data Retention & Deletion

When you delete your account:

• We delete your personal data, learning history, preferences, favourites, and analytics data.
• Some information may be retained temporarily as required by law, fraud prevention, or legitimate business needs.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep your session active
• Save preferences
• Track learning progress and favourites
• Analyse app performance
• Personalise your content experience

Embedded third-party content (such as the YouTube player) may also use cookies or similar technologies governed by the third party's own policies. You may disable cookies in your browser/device settings, but certain features may not function correctly.

8. Notifications

With your permission, we send local and push notifications for learning reminders, streaks, and updates. You can disable notifications at any time through your device settings.

9. Security Measures

We implement multiple safeguards including:

• Industry-standard encryption
• Secure servers
• Strict access controls
• Regular security audits
• Confidentiality protocols for employees and contractors

While we follow best practices, no system is entirely immune to risks.

10. Children's Privacy

VocabWala is intended for users aged 13 and above. Users below 18 must use the app with the consent of a parent or legal guardian. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it.

11. Grievance Redressal

If you have concerns, complaints, or wish to exercise your rights, please contact us:

Email: support@vocabwala.com

All complaints will be addressed within 15 days of receipt.

12. Contact Us

For any queries related to this Policy or your data rights, reach us at:

Email: support@vocabwala.com